As the global effect of coronavirus (COVID-19) continues to evolve, WGI is firmly committed to the health and safety of our participants, supporters, and employees while serving our community. We are closely monitoring the changing situation and complying with public health guidance.
Effective immediately, the WGI office will be closed until further notice. At this time, we are fully operational and will continue to provide uninterrupted service through remote working arrangements for our staff. Our first priority is taking care of the participating groups, ticket holders, and vendors that were affected by the cancellation of our remaining 2020 events.
Voicemails will take longer to return. However, emails are continuing to be monitored and you will receive a faster response by email. If you are unable to email, please leave a detailed message, including your name, address, phone number, and reason for your call. Calls will be returned as soon as possible.
Due to the overwhelming number of details and refunds created by our cancellations, please note that our first priority is to address that situation first. Questions about rules or policies regarding the 2021 WGI season will be deferred until we have addressed more immediate issues from the past week.
Thank you for your understanding and patience as we navigate this unprecedented situation. We all are in a unique and challenging time for the marching arts, but confident that we will get through this together.
We will continue to update you as we know more but for now, we hope you and your loved ones stay safe and healthy.
CEO, WGI Sport of the Arts